Trip N Travel – Privacy Policy

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Last updated: 16/11/2025

Trip N Travel (“we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and protect your data when you visit our website, request a quote, make a booking, or contact us.

We operate as a UK-based travel agency and comply with the UK GDPR and Data Protection Act 2018.

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 1.⁠ ⁠Who We Are

Trip N Travel
Bradley Stoke, Bristol, United Kingdom
Email: info@tripntravel.co.uk
Phone: 02045383838

We act as the data controller for your personal information.

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 2.⁠ ⁠Information We Collect

We collect information in the following ways:

A. Information you provide directly
   •    Full name
   •    Email address
   •    Contact number
   •    Postal address (where needed for invoicing or documentation)
   •    Passport details (for travel bookings only)
   •    Date of birth
   •    Travel preferences (destinations, dates, budgets, party size)
   •    Payment information (securely processed through trusted third-party providers)

B. Information we collect automatically
   •    IP address
   •    Browser type and version
   •    Device information
   •    Website usage and analytics data (via cookies)

C. Information from third parties
   •    Supplier confirmations (flights, hotels, transfers)
   •    Payment processors
   •    Advertising or social media platforms, if you interact with our ads or forms

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 3.⁠ ⁠How We Use Your Information

We use your information to:
   •    Process travel enquiries and provide quotes
   •    Complete your bookings with flight, hotel, and holiday suppliers
   •    Send confirmations, itineraries, and travel documents
   •    Provide customer service and support
   •    Improve our services, website, and marketing
   •    Meet legal, regulatory, and accounting obligations

We only use your data when we have a lawful basis, including performance of a contract, legitimate interests, legal obligations, or your consent.

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 4.⁠ ⁠Sharing Your Information

We may share your information with:
   •    Travel suppliers (airlines, hotels, tour operators, transfers, insurance providers)
   •    Payment processors
   •    IT and system providers (CRM, email, accounting software)
   •    Regulators, if required by law (e.g., HMRC)
   •    Marketing partners, only if you have given explicit consent

We never sell your personal data.

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 5.⁠ ⁠International Transfers

Many of our suppliers (e.g., airlines, overseas hotels) operate outside the UK.
Where your data is transferred internationally, we ensure:
   •    Adequate safeguards
   •    Supplier GDPR compliance
   •    Only necessary information is shared

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 6.⁠ ⁠Data Retention

We keep your information only for as long as necessary:
   •    Enquiries: up to 12 months
   •    Bookings and financial records: 6 years
   •    Marketing (with consent): until you opt-out

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 7.⁠ ⁠Your Rights

Under UK GDPR, you have the right to:
   •    Access your personal data
   •    Correct inaccurate information
   •    Request deletion (“right to be forgotten”)
   •    Restrict or object to processing
   •    Request data portability
   •    Withdraw consent at any time
   •    Complain to the ICO (Information Commissioner’s Office)

To exercise any of your rights, contact us at:

info@tripntravel.co.uk

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 8.⁠ ⁠Security

We use technical and organisational measures to protect your data, including:
   •    Encrypted communication (HTTPS)
   •    Secure storage systems
   •    Access controls for staff
   •    Supplier vetting for data protection compliance

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 9.⁠ ⁠Cookies & Tracking

We use cookies to:
   •    Improve website performance
   •    Analyse site traffic
   •    Provide personalised content
   •    Support advertising and retargeting

You can manage or disable cookies in your browser settings.

A detailed Cookie Policy can be provided separately if needed.

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10.⁠ ⁠Marketing Communications

We only send promotional messages if you opt-in.
You can unsubscribe at any time using the link in our emails or by contacting us.

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11.⁠ ⁠Changes to This Policy

We may update this policy occasionally. Any updates will be posted on this page with a new “Last updated” date.

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12.⁠ ⁠Contact Us

If you have questions about this policy or how we handle your information:

Trip N Travel
Bradley Stoke, Bristol, UK
Email: info@tripntravel.co.uk
Phone: +442045385838